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Critical Facilities Supervisor




Job Type

Full Time

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Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of consecutive quarterly growth*. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

Provides immediate supervision to a unit or group of employees. Assigns tasks and monitors work at frequent intervals. Maintains schedules and workflow of the team.


Facility / Infrastructure Maintenance

  • Performs moderately difficult preventative and corrective maintenance checks on-site to facility components

  • Performs moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measures

  • Monitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues that require judgement in resolving while following standard operating procedures

  • Operates and maintains plumbing, fire suppression, and safety systems

  • Operates critical infrastructures under the supervision of more senior technical staff

  • Normally receives little instruction on daily work, general instructions on newly introduced assignments

Vendor Support

  • Supports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures

  • In cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-date

Site Administration & Incident Support

  • Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts

  • Identifies Single Points of Failure (SPOFs) and makes recommendations

  • Responds to all moderately difficult on-site incidents, including failures, problems and delays

  • Uses substantial understanding in following operating procedures to support on-site administration

Work Orders & Additional Projects

  • Completes routine work requests and circuit installations

  • Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

  • Makes minor changes to mechanical, electrical and specialized systems, as directed

  • Carries out infrastructure projects


  • Collaborates with others to resolve moderately difficult facility incidents

  • Effectively collaborates within the department; may mentor team members on general maintenance activities

  • Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment

  • May recommend infrastructure projects


  • A bachelor's degree & proven equivalent work experience required

  • Extensive knowledge in network and equipment platforms, systems, and circuits

  • Good knowledge and understanding DC power/grounding and cooling system

What we'll be offering:

  • Comprehensive and market-competitive remuneration package

  • Permanent Health Insurance (PHI)

  • Excellent growth and advancement opportunities

  • Internal training/development hub with continuous formative plans available to all

  • An inclusive, balanced and friendly culture with our embedded ethos in which to strive on

  • You are entitled to 23 days (for shift worker 16 days (12 Hours) holiday calculated on a pro-rata basis) paid leave in each year in addition to any public holidays. This includes two company days, Good Friday and the day after St Stephen’s day.

  • Employee Assistance Programme (EAP)

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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