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ABOUT THE ROLE
Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20 years of consecutive quarterly growth*. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Job Summary
Provides immediate supervision to a unit or group of employees. Assigns tasks and monitors work at frequent intervals. Maintains schedules and workflow of the team.
Responsibilities
Facility / Infrastructure Maintenance
Performs moderately difficult preventative and corrective maintenance checks on-site to facility components
Performs moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measures
Monitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues that require judgement in resolving while following standard operating procedures
Operates and maintains plumbing, fire suppression, and safety systems
Operates critical infrastructures under the supervision of more senior technical staff
Normally receives little instruction on daily work, general instructions on newly introduced assignments
Vendor Support
Supports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures
In cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-date
Site Administration & Incident Support
Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts
Identifies Single Points of Failure (SPOFs) and makes recommendations
Responds to all moderately difficult on-site incidents, including failures, problems and delays
Uses substantial understanding in following operating procedures to support on-site administration
Work Orders & Additional Projects
Completes routine work requests and circuit installations
Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime
Makes minor changes to mechanical, electrical and specialized systems, as directed
Carries out infrastructure projects
Collaboration
Collaborates with others to resolve moderately difficult facility incidents
Effectively collaborates within the department; may mentor team members on general maintenance activities
Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment
May recommend infrastructure projects
Qualifications
A bachelor's degree & proven equivalent work experience required
Extensive knowledge in network and equipment platforms, systems, and circuits
Good knowledge and understanding DC power/grounding and cooling system
What we'll be offering:
Comprehensive and market-competitive remuneration package
Permanent Health Insurance (PHI)
Excellent growth and advancement opportunities
Internal training/development hub with continuous formative plans available to all
An inclusive, balanced and friendly culture with our embedded ethos in which to strive on
You are entitled to 23 days (for shift worker 16 days (12 Hours) holiday calculated on a pro-rata basis) paid leave in each year in addition to any public holidays. This includes two company days, Good Friday and the day after St Stephen’s day.
Employee Assistance Programme (EAP)
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.